Frequently Asked Questions
Are AirStep™ Clogs true to size?
Yes. We have adjusted our size chart to make choosing your normal size simple. Just select your usual US shoe size from the chart above for the best fit.
Are they good for wide feet?
Yes! AirStep™ Clogs have a roomy toe box and relaxed clog shape, making them a great choice for people who dislike narrow sneakers or tight shoes. If you have wide feet or prefer extra space, we recommend sizing up if you are between sizes.
Are they suitable for bunions?
AirStep™ Clogs are designed with a roomy front fit that gives your toes more space and helps reduce the cramped feeling of narrow shoes. Many customers choose them because they want less rubbing and pressure around the front and sides of their feet.
Can I wear them for aching feet or heel pain?
Many customers choose AirStep™ Clogs because they want soft, cushioned comfort for aching feet, sore heels, and everyday wear. The thick cushioned sole helps every step feel softer, while the roomy fit helps your feet feel less restricted.
Are they comfortable for all-day wear?
Yes. AirStep™ Clogs are made with a thick cushioned sole, lightweight feel, breathable design, and roomy toe box, making them ideal for daily wear around the house, garden, yard, errands, travel, and quick trips outside.
Where can I wear AirStep™ Clogs?
You can wear them around the house, in the garden, around the yard, on the patio, while watering plants, running errands, traveling, camping, walking the dog, or stepping outside for quick everyday jobs.
Are they good for gardening and yard work?
Yes. AirStep™ Clogs are great for light garden jobs, watering plants, patio work, quick yard chores, and everyday trips outside. They are easy to slip on, breathable in warmer weather, and simple to wipe or rinse clean after daily mess.
Are they easy to clean?
Yes. For grass, dust, or everyday garden mess, simply wipe them down with a damp cloth or rinse gently with water, then leave them to air dry.
Can I wear them outside?
Yes. AirStep™ Clogs are made for both indoor and outdoor everyday use. They are perfect for the house, garden, yard, patio, driveway, quick errands, and casual walks.
Do they have a heel strap?
Yes. AirStep™ Clogs have a secure heel strap that can be worn behind the heel when you want a more stable fit. You can also wear them as easy slip-ons for quick everyday use.
Are they lightweight?
Yes. AirStep™ Clogs are designed to feel lightweight and easy on your feet, so they are comfortable to wear throughout the day without feeling heavy or bulky.
Are they suitable for both men and women?
Yes. AirStep™ Clogs have a unisex design and are suitable for both men and women. Please check the size chart above to find the best fit for your usual US shoe size.
What colors are available?
AirStep™ Clogs are available in six colors: White & Pink, Cream & Green, White & Blue, Black, White & Black, and Grey & Black.
What size should I choose if I am between sizes?
If you are between sizes, we recommend choosing the next size up. This is especially helpful if you have wide feet, bunions, or prefer a roomier, more relaxed fit.
Will you restock sold out sizes?
We restock popular sizes as quickly as possible, but due to high demand, we cannot guarantee availability. If your size is sold out, we recommend checking back regularly or signing up for restock notifications on the product page.
What if they don't fit or I don't like them?
No worries! We offer a 30-day money-back guarantee. Just email us at cs@thermafits.com and we'll help with a return or exchange. Hassle-free and simple.